Adaptation and validation of the workplace civility scale for european portuguese samples

Abstract

This study presents the validation of the Workplace Civility Scale (WCS; Osatuke, Moore, Ward, Dyrenforth, & Belton, 2009) for European Portuguese samples. It was applied to a sample of 1375 Portuguese workers. The current study gives empirical support to the research of workplace civility. The 8-item pool was proposed to measure the workplace civility, the concept and practice of courtesy, respect and consideration expressed between people at work (coworkers and supervisors; Osatuke et al., 2009). A Confirmatory Factor Analysis was performed to evaluate the factor structure and model fit, in terms of construct validity. WCS presents good reliability and convergent validity and can contribute to enhance empirical research of civil behaviour at work. Finally, implications of workplace civility are discussed.